Set up in three steps
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Step 1. Install the Update Manager
Log in to your account dashboard on 99plugs.com and open My Downloads. Click 99plugs-update-manager.zip to download it. In WordPress, go to Plugins → Add New Plugin → Upload Plugin, choose the zip, click Install Now, then Activate Plugin.
The Update Manager comes with every purchase, the free trial included. -
Step 2. Copy your update key
Back in your account dashboard, open Update Keys. Copy the item name and the update key. You need both, exactly as they appear. Keep this tab open.
The copy button beside each key copies it in one click. -
Step 3. Paste it in and click Activate
In WordPress, go to Tools → 99Plugs. On the Update Keys tab, paste the item name and the update key into a row, then click Activate. There is no Save button. Activate saves the row and switches it on in one go.
The status turns Active with an expiry date beside it. That is a working key. New versions now show up in your WordPress dashboard.
Every row reads Active. That site is set up.
Where your updates show up
When a new version is ready, WordPress offers it to you right beside your free plugins. Click update now, the same as you would for any plugin from WordPress.org.
We check for new versions daily and aim to have them ready within 24 to 48 hours of the developer’s release.
VIP Access Pass or individual keys
With a VIP Access Pass
One entry covers the whole library, the Update Manager included. On the Update Keys tab, click Have a VIP Access Pass? at the bottom of the screen. It knows the exact pass names, and it saves and activates in one step.
With items bought individually
Each item gets its own row. Add one for the Update Manager too, or it never updates itself. This is the step individual buyers miss most often.
See every 99Plugs plugin at a glance
Go to Tools → 99Plugs → Plugins. Every plugin on the site is listed, and the ones from 99Plugs carry the 99Plugs logo. The Available column shows any new version waiting.
Want one plugin updated now? Click Update now on its row. Expecting a release from the last few hours? Click Check again to ask the store fresh.
Backups and rollback
Before any plugin or theme updates, the Update Manager zips the version you are running. That covers every plugin on the site, ours and everyone else’s. Three versions are kept for each one.
- Go to Tools → 99Plugs and open the Plugins tab, or Themes for a theme.
- Find the item and pick a version in the Backups column.
- Click Roll back.
The old version is back and the site is running while you work out what happened. Then open a ticket and tell us.
To keep anywhere from one to five backups, or to switch them off, go to Tools → 99Plugs → Settings. These are backups of plugin and theme files, not of your site, so keep a real site backup running as well.
Updates not showing up?
Work down this list in order.
- Look for Tools → 99Plugs in your WordPress admin menu. No menu item means the Update Manager is not installed or not active.
- Open the Update Keys tab. Every row you need should read Active.
- Check where the key went. It belongs in the Update Manager, never in a plugin’s own license field.
- Bought items individually? Make sure the plugin has its own row.
- Waiting on a brand-new release? Give it a day, then click Check again on the Plugins tab.