Yes and no.

If you require technical support for a plugin or theme, then you will need to purchase the product at full price directly from the author or you will need to hire a freelancer to take a look for you. Alternatively, you could seek help from some of the helpful WordPress community forums.

Not offering technical support is another way in which we are able to offer these products at extremely discounted prices.

That being said, if you are having technical difficulties with plugin or theme installation or updates, please feel free to submit a support ticket and we will help you the best we can.