YITH WooCommerce Pending Order Survey Premium
Email customers with pending orders a survey and an optional coupon to win the sale back.
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About YITH updates
YITH plugins are notoriously difficult to keep up to date. We do our best and update them as soon as we possibly can. If your site needs every update the day it's released, a reasonable alternative to YITH plugins is the better fit.
About This Plugin
YITH WooCommerce Pending Order Survey sends emails with surveys to users who have pending orders, so you learn why they did not finish and can invite them back.
Create one or more surveys with open questions, schedule a series of survey emails with a time interval before each, add a coupon code and insert a link that lets users retry the payment. Send a thank-you email after the order is completed. See the answers to each question, view all pending orders and all recovered orders, and read statistic reports on the conversion rate of recovered orders. Export questions and answers as a CSV file.
With YITH WooCommerce Email Templates (not included), you can customize the layout of the survey emails further. The plugin works with WPML.